Enabling platforms for gig workers and their future

A NITI Aayog report reveals that gig workers in India have increased to 7.7 million in 2020-21 and will reach 23.5 million by 2029-30. However, gig workers face challenges such as lack of access to formal credit, skill development opportunities, benefits, and protection. Gig platforms such as Zomato, Swiggy, and Urban Company have introduced initiatives such as shelter rest points, skilling programs, and insurance plans.