Share of artificial intelligence, machine learning workforce in telcos jump to 20 per cent from 7 per cent in one year

The telecom industry has seen a significant increase in the number of people working in AI and machine learning (AI/ML) roles. Experts predict that the proportion of AI/ML-led jobs in the industry will reach 23% by the end of fiscal year 2024. These roles encompass a wide range of profiles, from network security to customer service, and are in high demand due to a shortage of skilled talent.