​Four in 10 employees think digital transformation may have increased their job complexity: Survey

Nearly three out of four employees (71%) feel their job complexity continues to rise as customer demands increase, finds a new survey. A new global study from Pegasystems on the state of business complexity finds that at the same time, employees at all levels report feeling overloaded with information, systems, and processes, making it difficult for them to adapt to these new challenges and meet their customers’ growing needs.